Practice Expertise

  • Technology
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Areas of Practice

  • Technology
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WSG Practice Industries

WSG Leadership

  • WSG Coronavirus Task Force Group - Member

Profile

My practice includes reviewing and negotiating long term supply and outsourcing arrangements, vendor management, the internet, technology disputes and M&A transaction support.  I have been a driver of plain language drafting for many years and have assisted many clients with developing their standard agreements.

I am well versed in the requirements of RFP processes, especially when renegotiation requires competitive tension or a new supplier is engaged to replace an incumbent and dealing with relevant transitional services issues.

Career Highlights

My experience's includes advising:

  • Ausgrid on various procurement, cloud computing and supply arrangements, including with IBM, Dell, Fujitsu, Telstra and SAP.
  • HCF on various procurement matters, including with IBM and EMC.
  • NSW Trains on various procurement matters including catering supply services.
  • Toll dnata on the outsourcing of its Australian IT and Telecommunications Services to CSC.
  • AMP on various procurement and outsourcing matters including its group telecommunications agreement and its data centre arrangements.
  • NBN Co on various procurement matters.
  • Suncorp on its Managed Network Services agreements with Optus.
  • Helloworld (formerly Jetset) on its long term strategic partnership with Orbitz Worldwide Inc.
  • AIA Insurance on various ICP procurement matters including software licensing and hosting agreements and large implementation projects.
  • Lloyds Bank on various transitional services arrangements , data agreements and IT services agreements relating to the sale of its Australian operations to Westpac.
  • Asurion the global leader in technology protection services, in its arrangements with Telstra for the provision of the Telstra StayConnected Service.
  • Australian Turf Club on its arrangements to provide wifi to its customers at its racecourses, on its integrated POS System and general procurement terms.
  • TPG Telecom on its acquisition of AAPT.
  • Macquarie Bank on one of the country's biggest platform outsourcing deals when Perpetual outsourced the platform administration services for its Private Wealth Clients to Macquarie.
  • BPAY for many years, including advising on their IT and platform development projects.

Education
BEc, LLM

Areas of Practice

  • Technology

Professional Career



Articles

  • APRA updates guidance on cloud computing

    APRA has released updated guidance for regulated institutions operating and managing cloud computing services, to assist in enhancing their associated risk management practices.

  • Digital asset regulation on the agenda

    Treasury, ASIC, the RBA and the Board of Taxation all made announcements during August relating to the regulatory treatment of digital assets, which aim to better understand and enforce their operation within Australia. We explore the announcements and their implications.

  • Manners maketh the copyright infringer: Court awards $60,000 'additional damages' for defendants' behaviour in copyright case
  • Lessons from the Financial Services Royal Commission about how to use technology
    Organisations in all industries can learn from the Financial Services Royal Commission about how technology can be used to ensure compliance and create a better customer experience.
  • Getting the most out of multiple ICT vendor relationships

    Following our April Technology Breakfast and panel discussion on managing multiple vendor relationships, our expert panel offers tips to help you achieve value for your enterprise.

  • Technology procurement: helping organisations build supply chain resilience

    The COVID-19 crisis highlights the indispensable role technology procurement plays in building a robust and agile supply chain that meets business needs with pace, certainty and cost efficiency as well as the need for BCP plans to deal with much larger disruptions than previously contemplated.

  • FSRC Final Report: technology and data implications

    Our team discusses how technology can assist in implementing the Financial Services Royal Commission's recommendations.

  • Is offshoring a victim of COVID-19?

    We investigate the impact of the coronavirus on offshoring and overseas outsourcing.

  • How to navigate ICT disputes

    Our expert panel, Anne McDonald (TfNSW), Jonathan Kelp and Alexander Horder (MinterEllison) and Mandy Bancroft (MinterEllison Consulting) discuss some key issues to consider when managing ICT disputes.

  • Invest in regtech or face the consequences?
    Overview | ASIC Regtech Financial Advice Files Symposium, Opening Statement by ASIC Deputy Chair Daniel Crennan QC
  • COVID-19: Pandemic planning for APRA regulated entities

    During the current COVID-19 pandemic, APRA-regulated entities should consider APRA's CPG 233 on Pandemic Planning (released in May 2013), which provides guidance on how to manage the business and operational risks posed by the widespread outbreak of contagious disease, and continue to operate in a sound and efficient manner.

  • Consumer Data Right | Consultation on Action Initiation begins

    Treasury has introduced a Bill for consultation on the implementation of Action Initiation within the Consumer Data Right. Action Initiation will allow third-parties to initiate actions beyond their current capacity of mere data sharing with a customer's consent.

     

  • APRA calls on boards to be proactive in their oversight of cyber-risk

    Three areas where APRA would like to see improvement in board-oversight of cyber risk

  • ACCC releases a consultation draft of CDR Rules

    ACCC released the consultation draft of its Consumer Data Right (CDR) Rules ahead of the expected 1 July 2019 rollout of the CDR regime to the banking sector.

    We explain the key changes in the CDR Rules from the previous Rules Outline and Rules Framework released last year that the banking sector should be aware of as they set up their internal policies and processes to ensure compliance.

  • Unfair contract terms regime extended to 'small business contracts' - implications for IT contracts
  • Lessons on privacy, data protection and trust in financial services
    Financial institutions are faced with a number of regulatory, social and ethical considerations and challenges in approaching the protection of their customers' data. The right approach isn't always easy to determine.
  • New board requirements and responsibilities: information security

    APRA prudential standard CPS 234 imposes additional obligations on regulated entities in matters of information security, and requires company boards to take more responsibility in ensuring the security of the data they hold.

  • Consumer Data Right – New year, new rules (and a revised timetable)

    The Australian Competition and Consumer Commission has finalised and published its Consumer Data Right Rules and has issued a proposal to revise the implementation timetable for Consumer Data Right. The four major banks will now be expected to be ready to share consumer data from 1 July 2020.

  • Competitiveness, not compliance, will drive CDR action

    With the introduction of the Consumer Data Right, organisations face a golden opportunity to become an accredited data recipient. The rewards are plentiful – but there's a lot to lose if you fall behind.

  • COVID-19: Business continuity and software licensing risk

    COVID-19 will test an organisation’s business continuity and could potentially expose software licensing risks.

     

  • Top tips for cloud procurement
    Cloud services continue to provide opportunities for customers to increase innovation and efficiency and decrease costs. But how do you protect your interests when procuring cloud services and ensure that the services live up to the hype? Here are our legal and commercial experts' top tips.
  • Australian legal insights into outsourcing
    As outsourcing practices continue to transform business operations, particularly in the area of technology, IT Law partners Anthony Borgese and Nicholas Pascoe provide an overview of common legal issues in outsourcing in Australia.
  • Latest developments on the Consumer Data Right

    With the Treasury Laws Amendment (Consumer Data Right) Act 2019 (Cth) receiving Royal Assent, the ACCC has released a lock-down version of the proposed Consumer Data Right Rules for the banking sector, as well as a 'phasing summary table', which outlines key dates for the adoption of Rules across all sectors.

  • CPS 230 | Consultation on strengthening operational risk management begins

    APRA has proposed a new prudential standard CPS 230, which aims to strengthen operational risk controls and monitoring, business continuity planning and the management of third-party service providers. We explore the new framework and what it means for service providers.

  • What makes Australia's data protection laws unique?

    Data protection laws and regulation continue to be a top priority and risk for organisations.

     

  • Cyber Security reforms | 6 key proposals

    The Australian Government is consulting on regulatory changes targeted at improving the country's cybersecurity infrastructure and readiness. Feedback is due by 27 August 2021.

  • Technology issues in M&As: how IT impacts deal value

    Realising maximum value is critical to the success of an M&A transaction – but information technology (IT) is an often overlooked, yet critical aspect of such transactions.

  • COVID-19: Force majeure and frustration of your contracts

    As the spread of the coronavirus disrupts business, contracting parties are starting to consider whether force majeure or frustration have altered or discharged contractual obligations to perform.

  • Australian insights into AI, machine learning and big data
    The adoption of artificial intelligence, big data and machine learning is impacting privacy, data security and liability.
  • Expanding the Consumer Data Right

    Treasury has released a new consultation paper that explores the expansion of the CDR to industries including insurance, groceries, health and education. What does this mean for organisations?

     

  • Consumer Data Right: opportunities and challenges for the energy sector

    The government has released its final version of the Consumer Data Right (Energy Sector) Designation 2020, and our Energy Law and Technology Solutions experts discuss the opportunities and challenges for the sector.

  • Inquiry into CDR supports future of Australia's digital economy

    The Australian Government has released its report from the Inquiry into the Future Directions for the Consumer Data Right (CDR). The Inquiry made 100 recommendations to expand the CDR's functionality, improve consumer choice and support Australia's developing digital economy.

     

  • The very bright future of CDR

    The Australian Government has released its response to the Inquiry into Future Directions for Consumer Data Right. With 94 out of 100 recommendations accepted, we explore what that means for the future.

  • COVID19: How to ensure your business is compliant with Stage 4 Restrictions

    Stage 4 Restrictions in Victoria are significant and impact any business that has operations in Victoria. Multiple directions came into effect at midnight on Wednesday 5 August 2020. There are a number of things that business need to consider as a matter of urgency.

  • International Comparative Legal Guide to Telecoms, Media & Internet 2019

    The telecommunications and audio-visual media distribution sectors continue to be affected by shifts in consumer behaviour and attitudes driven primarily by rapidly evolving technology.

  • Uptake of the CDR to be accelerated under new rules

    Amendments to the Consumer Data Right rules aim to increase the accessibility of the CDR and speed up its roll out. We explore the changes and impacts of the new rules.

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