COVID-19: Employment Law in Japan - Some Key Questions
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The sudden onset of the Covid-19 emergency has caused significant disruption across swathes of the Japanese economy and raised novel and urgent questions for employers as they seek to handle the challenges they face, whilst balancing the protection of their business and their obligations to their workers. This memorandum briefly addresses a number of key employment law issues and questions.
COVID-19 State of Emergency
On 7th April 2020 the Japanese government declared a state of emergency covering the greater Tokyo and Osaka areas, and a number of other urban areas, and which was extended nationwide on 16th April. The declaration authorizes the governors in the areas affected to request (not require) that residents stay home except for essential tasks, such as grocery shopping and seeking medical care; businesses can be requested that they “thoroughly implement infection control measures” but cannot be required to close. Tokyo’s governor has requested that its citizens isolate themselves until 6th May. The government has also strongly requested that employers should as far as possible reduce the number of employees coming to their place of work by 20 to 30%. There are no sanctions for failure to comply with the requests, and whilst they cannot currently be interpreted as orders there would be a strong expectation that companies will comply with them.
Q1. What obligations does an employer have to protect its employees in their workplace?
An employer has a statutory duty to give appropriate consideration to ensure that its employees are physically safe at their place of work. Measures to satisfy this obligation in the Covid-19 situation might include collecting information on employees’ health and physical condition, asking employees to work from home or a safe location (in particular given the government’s request for employers to reduce the number of workers coming to their place of work), installing temperature meters or other health risk detection methods for employees and visitors (subject to compliance with possible data protection requirements), and implementing staggered commuting times; which measures to take would have to be determined on a case-by-case basis.
Q2. What steps should an employer take if an employee has, or is suspected to have Covid-19?
If an employee has Covid-19 but is still fit enough to work, the employer may still require them not to come to work and try to enable them to work from home or from a safe location, or if remote working is not possible to take temporary leave; in practice, the employee would be asked to take sick leave. If the employee is too sick to work, they can be required to take sick leave in accordance with their employment contract.
If it is suspected that an employee is infected with Covid-19, the employer must evaluate the risk of infection to other employees based on factors such as the degree of certainty of the suspected infection, work environment, and medical opinion. If the company’s works rules don’t give the employer the right to require the employee to undergo a medical examination and provide the results to the employer, the employer’s obligation to provide a safe workspace would give it the authority to do so.
Q3. What must an employee do if they are, or suspect they are infected with Covid-19?
An employee who is or who suspects they are infected with Covid-19 must report that fact to their employer. An employee who cannot work (i.e. physically impaired so as not to be able to work, not just prevented from doing so) due to being infected with Covid-19 must take sick leave in accordance with their employment contract.
Q4. What if an employee refuses to attend their place of work as a result of genuine Covid-19 concerns?
At present, an employee may not refuse to attend to their place of work unless ordered to do so by the employer, regardless of any actual or perceived risk of infection. The employee could also take paid annual leave, but the employer must not coerce the employee to do so. The company’s works rules should set out the procedures for requesting and granting leave.
Q5. Can an employer unilaterally reduce an employee’s working days or hours?
Yes; a unilateral reduction in working days (including a furlough) or working hours is permitted if based on reasonable grounds; a material reduction in business activity or requirement to furlough employees as a result of Covid-19 or a governmental order (but not a request) might constitute reasonable grounds, but each case would have to be examined based on its own facts.
The employer should first check the employee’s employment contract to see what, if any, rights it has to reduce the employee’s working hours without the employee’s consent.
Q6. Does an employer have to pay an employee’s salary if the employee is furloughed or prevented from working in light of the Covid-19 outbreak in following situations?
The basic question when determining whether there is an obligation to pay an employee who is absent from work is “Was the absence due to a “cause attributable to the employer”?” If it was, the employer will be subject to certain payment obligations as discussed below.
Case 1: The employee is not infected (and Case 6 does not apply)
If an employer reduces an employee’s working days or hours, or the employee is absent from work for due to a cause attributable to the employer, even if there are reasonable grounds for such reduction or absence, the employer must pay the employee:
(i) for a reduction in days worked, at least 60% of the employee’s average wage for the days the employee does not work; and
(ii) for a reduction in hours worked in a day, normal salary for the hours worked, but not less than 60% of the average wage for the day.
Neither obligation can be waived by the employee’s employment contract, but otherwise an employer and employee are free to voluntarily agree on payment terms for a reduction in working days or hours.
Case 2: The employee is infected or suspected of being infected
If an employee is too sick to work, they must take sick leave. In general, there is no statutory obligation to pay salary for sick leave. The employee’s employment contract may provide for the payment of sick pay.
According to Q&A published by the Ministry of Health, Labour and Welfare if under the current circumstances an employee is "able to continue working" but the employer orders the employee to take a leave of absence based on its own judgment and in light of its obligations to provide a safe working environment, the order is considered to be due to a cause attributable to the employer and the payment obligations in Case 1. would apply for the furlough period.
However, if an employee has a fever of 37.5 degrees Celsius or higher over four or more days or suffers from severe tiredness or breathing difficulties they might be considered as unable to continue working (though there is ongoing debate over the point) and so any resultant absence would not be attributable to the employer and the employer would therefore not be required to pay the employee for the furlough period. In practice, the employee would be asked to take sick leave (see the first part of this Case).
Covid-19 infections are a Designated Infectious Disease under the Act on the Prevention of Infectious Diseases and Medical Care for Patients with Infectious Diseases, which allows prefectural governors to impose restrictions on infected persons working; an absence based on such an order would not be an absence due to a cause attributable to the employer. The employer would therefore not be required to pay the employee any salary for the period of absence, though it should consider paying at least 60% of the employee’s average wages.
Case 3: The employee has had close contact with an infected person, but the employee is not yet reasonably suspected of being infected
Case 1. would apply as the employee is able to continue working and it cannot be said that such an absence is due to a force majeure; accordingly, furlough would be regarded as “due to causes attributable to the employer”.
Case 4: The employer has voluntarily closed the employee’s place of work for the purpose of preventing or restricting infection
See the second part of Case 2.
Case 5: The employer has not been ordered to close its business but there has been a material reduction in the business the employee is engaged in as a consequence of Covid-19
In most cases it is likely that a resultant furlough would be regarded as due to causes attributable to the employer and so Case 1. would apply; the situation would need to be evaluated on a case-by-case basis having regard to factors such as the degree of dependence on the relevant customers, the period of the reduction and the extent of the employer's efforts to avoid the furlough.
Case 6: The furlough or absence results from an order of the government or other authority
If an order of a competent authority requires (not just a requests, no matter how persuasive) a business or part of it to be closed or imposes restrictions which prevent employees getting to their place of work (e.g. a ban on certain persons entering Japan) and the employees cannot work from another location, the closure or absence would not be caused by a reason attributable to the employer (though the nature of the connection between the order and the closure or absence would need to be examined in each case); the employer would therefore not be required to pay the affected employees their salary for the period they can’t work due to the closure or absence, though depending on the specific facts the employer should consider paying at least 60% of the employee’s average wages in such a situation.
The Ministry of Health, Labour and Welfare updated its Q&A regarding the Covid-19 situation on 17th April 2020 stating that if an employee’s absence from work:
(i) resulted from an external cause (e.g. a request of a prefectural governor issued under the state of emergency to close the relevant business, but less than an order); and
(ii) was unavoidable (i.e. not just based on the employer’s judgement) even after the employer had taken all reasonable care (e.g. by implementing remote working if possible),
then the absence would not be for a cause attributable to the employer. However, the employer is nonetheless required to discuss the situation with the employee and seek to avoid the employee suffering any disadvantage, and the employer may still be liable to pay the employee as described in Case 1., each case being determined based on its own facts.
Q7. Can an employer terminate an employee based on the Covid-19 situation?
The Covid-19 situation does not provide an employer with any additional rights to terminate an employee. Termination of employment must be objectively reasonable; terminating an employee because they are infected by the coronavirus is basically not allowed, even as a preventive measure against infection.
In the case of redundancy, termination must be based on a cause that would objectively be considered reasonable, and must generally satisfy 4 tests, being:
(i) there must be a genuine and significant economic need for the termination;
(ii) the employer must have taken all reasonable steps to avoid the termination, e.g. reassigning the employee(s) to other roles, reduction of payments other than salary and reduction in hiring;
(iii) if only some employees from within a discrete group in the affected business are being terminated, the criteria for selection of those to be terminated must be fair and not discriminatory; and
(iv) the employer must have consulted with the affected employee(s) and any labour union.
Terminating an employee as a result of a reduction in or reorganization of the employer’s business resulting from Covid-19 is, depending on the situation, unlikely to be considered objectively reasonable and/or satisfy the four tests so the employer should seek to agree on a voluntary termination with the affected employee, including an appropriate severance payment.
Terminating employees in Japan is generally a difficult process and it is advisable to seek the advice of local counsel or a specialist employment law adviser before doing so.
Q8. An employee wants to take time off for childcare as schools have been closed due to Covid-19; what are the employer’s obligations?
There are no specific rights or obligations arising out Covid-19 in this situation and there is no statutory right to paid or unpaid leave to look after school-age children, though there may be provisions for such leave in an employee’s employment contract. The government is providing special benefits to employers that provide extra paid leave for parents who have children affected by school closures relating to the Covid-19 situation for the period from 27th February to 30th June 2020.
Q9. How does an employer deal with an employee who has been dispatched/seconded to it?
Dispatch employees are employed by the dispatching company and are not employees of the client company to which they are dispatched.
However, as dispatch employees provide labour under instructions from the client company, it should be assumed that the client company owes them the duty of care referred to at Q 1.; the dispatching company and the client company should discuss how to handle Covid-19 issues relating to dispatch employees.
Q10. Are employment subsidies available in relation to the impact of a Covid-19 infection?
Japan currently has an "Employment Adjustment Subsidy" system; this system has been revised by the Japanese government to help businesses suffering as a result of Covid-19. The system is designed to help employers avoid termination by covering part of their employees’ salaries (up to a maximum of JPY8,330 per employee per day and a maximum of 100 days in any 12 months (but disregarding days in the period 1st April to 30th June 2020 if the subsidy was requested in that period)) during the period the employees are furloughed. In order to be eligible, the employer must have a labour agreement with an employee representative, or union if there is one, and its monthly business activities (evaluated by reference to factors such as sales volume and/or sales amounts) must have decreased due to Covid-19 when compared to the same period in the previous year by 10% if the request for the subsidies was submitted in the period 24th January 2020 to 31st March 2020, 5% if the request was submitted in the period 1st April to 30th June 2020 and 10% thereafter.
The subsidy is paid to the employer, the rate of the subsidy being between 50% and 90% of the payment the employer is required to make during the furlough (i.e. at least 60% of the employee’s average wage), the actual amount being calculated based on whether the company is a small/medium sized company or a large company, the total number of the employer’s employees, the dates covered by the payments and whether the company has terminated any employees.
Application for the subsidy is made to the competent Prefectural Labour Bureau or Employment Service Center.
Q11. What other financial support may be available?
The Japanese government has not introduced any general support packages for businesses suffering as a result of the Covid-19 situation and has indicated it believes such measures “unrealistic”. Existing subsidies, such as for furlough and childcare as mentioned above, are available though the amounts are not significant.
Q 12. What obligations does an employer have when handling employees’ health data? 
Medical records and other medical information (whether relating to an employee or any other person) would fall within the scope of “Personal information requiring special consideration” and as such:
unless the acquisition or transfer is:
Employers need to be particularly careful that they do not inadvertently disclose an employee’s medical condition without the employee’s consent, e.g. by having them work from home where it could be deduced by others that the employee is infected with Covid 19.
Transfers of personal data to a third party in a foreign country are subject to detailed rules relating to the scope of the data protection laws in the foreign country and the recipient’s personal data protection arrangements; these must be checked before any such transfer.
Q 13. Are there any special Covid 19-related rules on handling employees’ health data?
On 2nd April 2020, the Personal Information Protection Commission announced that a data holder (e.g. employer or medical professional in respect an employee’s health data) can transfer medical, etc. data based on the exceptions listed in Q 12. b) to d) above on a case-by-case basis if for the purpose of preventing the spread of COVID-19; when considering whether to apply an exception, the data holder must consider matters such as the categories of personal data provided, the purpose it is to be used for and security control measures. Data holders can consult the PPC for guidance on how to apply the exceptions.
Employers need to exercise extreme care when collecting and using medical data as the law is both strict and complex; the advice of local counsel should be sought in all but the clearest of cases.
Legal opinions expressed in this memorandum have been provided by attorneys (Bengoshi) admitted in Japan.
THIS MEMORANDUM IS PROVIDED FOR INFORMATION ONLY; IT DOES NOT CONSTITUTE AND SHOULD NOT BE RELIED UPON AS LEGAL ADVICE.
 The information in this memorandum is based on data publicly available up to 18th April 2020.
 Article 32 paragraph 1 of the Act on Special Measures for Pandemic Influenza and New Infectious Diseases Preparedness and Response (Act No. 31 of 2012) (the “Act”) and article 1-2 item 1 of the amended supplementary provisions of the Act.
 Article 45 of the Act
 Request has been made in order to achieve the purpose of the revised “Basic Plan on Infection Control of Covid-19” on 7th April 2020.
Medical data is subject to strict data protection requirements; see Q 12.
 See Q 12.
 See Q 6. regarding obligations to pay
 See Q 6. regarding obligations to pay
This would comprise the company’s works rules and any specific employment contract for the employee.
 See Q 12. for data protection.
 A company with more than 10 employees must have work rules.
 See Q 6. regarding obligations to pay furloughed workers
 It is assumed that the absence is not as result of misconduct or negligence of the employer.
 In practice, it is understood that any reason other than a force majeure is a reason "attributable to the employer", but each case would have to be examined based on its facts.
 Salary includes contractual monetary benefits
 Same applies below where a payment is due as the reason for absence is due to a cause attributable to the employer.
 Unlike the measures referred to under “COVID-19 State of Emergency” above, these restrictions must be complied with. No such orders have been made public.
 The Japanese government has banned entry into Japan of foreigners (including those with work permits, and those with spousal visas or permanent residency who left Japan on or after 3rd April 2020) if within the 14 days before entry they have been in any of 73 countries and regions on a list issued by the Ministry of Justice; the countries include the US, the UK and most EU nations. These rules are subject to change. Further information is athttp://www.moj.go.jp/EN/nyuukokukanri/kouhou/m_nyuukokukanri01_00003.html
 In Japan a company would be expected to comply with request issued by regulators and government if reasonably possible.
 What constitutes a small/medium sized company depends on the nature of the company’s business, its turnover and number of employees.
Advice should be taken before acquiring, transferring or disseminating medical information.
 The protection of personal information is primarily governed by the Act on Protection of Personal Information (‘APPI’).
Basically, information about an individual in Japan and from which the identity of the individual can be ascertained.
 Data acquired through the use of temperature monitoring of employees and visitors to premises might constitute medical information.
 A personal information/data processor anda joint user of personal data with the data holder are not “third parties”.
 The regulatory body responsible for overseeing compliance with the APPI.
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